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HOW DO I?
Renew a title
You can always call the library @ (508) 210-5569 and ask them to renew a title for you.

Renewing a title through your C/W Mars account.

1) Click on "My Account" from the Gale Free Library Homepage

2) Log In using your username (first time users, this is your library card barcode- no spaces or dashes) and password (first time users, this is the last 4 digits of the phone number on your account) 

3) Once you are logged- your name will appear in the top left hand corner of the screen. Look for the tab labelled "Items Checked Out" and click it.

4)The page should reload and open onto a page listing all items you currently have checked out in your name. Locate the title or titles you wish to renew and check the small box found on the left hand side of the title. Also make sure the drop down box above the titles says "Renew Selected Titles." Then hit go.

5)A pop up screen will open and double check that you wish to renew the selected title(s) choose yes.

6)The page will reload and say in italics under the green "Current Items Checked Out" Successfully renewed ___ number of titles. If the reloaded page gives an error message- please contact the library.

HOW DO I?
Pay a library fine
To pay a library fine- there are two options available  Pay in person or pay online. WE ONLY ACCEPT CASH OR CHECK when paying in person. All credit or debit card payments must be made online. Any questions or disputes about library card fines and bills, should be directed to Circulation @ (508) 210-5562.

Paying a Fine through your C/W Mars account.

1) Click on "My Account" from the Gale Free Library Homepage

2) Log In using your username (first time users, this is your library card barcode- no spaces or dashes) and password (first time users, this is the last 4 digits of the phone number on your account) 

3) Once you are logged- your name will appear in the top left hand corner of the screen. Look for the tab labelled "Account Summary" and click it.

4)The page should reload and open onto a page listing an overview of all items you currently have checked out, on hold, or ready for pickup. At the bottom of the screen is the section listing any fines or bills on your account. Take note of a few things:
  • Each item with a fine will be listed with the title, author, original check-out date, original due date, date returned (this will be empty if not returned), and fines accrued. 
  • You can click on the title, which will bring you to the catalog page for the item. This is handy if you don't necessarily remember the title of the item, but could recognize the cover art or summary.
  • You have the option to choose to pay all fines, or only specific fines, by checking the box found on the right hand side following the items listed.
5) Once you select which fines you wish to pay- click the green button labelled "Pay Fines." The page will reload to a payment screen where you can enter your credit card information. When information is entered- click the "Next" button.

5)The page will reload back to the account summary screen, where at the bottom it asks "if you are sure you wish to charge ___ amount to your credit card" if the total is correct, hit "Submit Payment."

6)The page will reload and indicate if payment was correctly applied in GREEN. Any problems will be indicated in RED. If the reloaded page gives an error message- please contact the library.