** MAKE SURE YOUR HOLDS ARE READY FOR PICKUP BEFORE YOU SCHEDULE A GRAB & GO PICKUP TIME**
Grab & Go Pick-up is scheduled by using the link button above. Choose a day & time to pick up your available materials. The items will be bagged, labeled, and out on tables for you to grab.
Any questions, please reach out to Circulation Services @ (508) 210-5563 or email staff at ILLHL@CWMARS.ORG
HOW TO REQUEST ITEMS FOR GRAB & GO PICKUP
1. PLACE A HOLD(S) IN THE CATALOG
You are going to start by searching for materials in the online catalog.
Not sure what you want? we have a form for that!
Adults can fill out this form for curated adult fiction and non-fiction titles.
2. WAIT TO BE NOTIFIED THAT YOUR HOLD(S) ARE READY TO BE PICKED UP
When your requests are ready for pickup, you will receive an automatic notification.
You will receive a separate notice for each item. Keep in mind that all items may not be available for pickup at the same time. Items ready for pickup will be held for one week only.
To update your contact info please log into your library account here.
PLEASE WAIT FOR CONFIRMATION IN STEP TWO BEFORE PROCEEDING!
3. SCHEDULE A PICK-UP WINDOW
Slots for the Grab & Go pick-up windows will be scheduled using our online scheduling system. CLICK HERE to sign up for a pickup window. Choose a day & time range to pick up your requested materials. Your bagged items will be available for you to grab.
We are currently scheduling grab and go pickup during the following time windows:
Monday & Friday
10:00am - 12:00pm / 2:00pm - 4:00pm
Tuesday, Wednesday, Thursday
10:00am - 12:00pm / 2:00pm - 4:00pm / 5:00pm - 7:00pm
9:00am -12:30 pm
The Holden Senior Center has offered to provide delivery service of library items to Holden seniors. If you would like to use this service, please contact Rachel Mimms at (508) 210-5560 ext. 4194 to arrange delivery
*As stated above in step two, make sure and WAIT for notification that your holds are ready for pickup before submitting a form for a pickup slot.*
Any questions in regards to this process, please reach out to Circulation Services @ (508) 210-5563 or email staff at ILLHL@CWMARS.ORG
4. GET YOUR MATERIALS!
Masks are required to enter. Please use the hand sanitizer upon entry to the building.
All bags will be labeled and placed in alphabetical order by last name. Please be mindful by double checking your name and to collect ONLY your bags. We will make every effort to include other information (first name & last four digits of phone number) for you to identify your bag. Please do not touch anyone else’s bagged order.
STILL NEED ASSISTANCE? NO PROBLEM!
Curbside Services are still available for those who need it.
Need help with something??
Chat with us!
Live Chat is Available M-F 9AM - 5PM
(508) 210- 2901